As a single subscriber, will I pay any additional fees to access AILALink Online?
No. Unlike other web-based subscription research services that charge a monthly and/or hourly fee for access as well as fees for downloads and clickthroughs, AILALink Online can be accessed whenever and wherever you need at no additional cost. You can print, save, and search for as long as you need. All you pay is your annual subscription fee.
In the past, I couldn't subscribe to AILALink because I used a Mac computer. Can I access AILALink Online?
Yes, you can! Since AILALink Online is a web-based service, anyone with Internet access can use it.
There are several people in my office who need to use AILALink Online. How can all of us access this powerful research tool?
Any one person at a time can access AILALink Online. However, for concurrent use, each account comes with the option to add up to 5 concurrent users for a nominal fee, so others in your office can access AILALink Online whenever they need it. This gives you a total of 6 people who can be logged in at one time.
I work in a large firm/agency and we have more than 5 users who need simultaneous access. What do we do?
Contact us at ailalink@aila.org or call (202) 507-7600 for discounted licensing fees.
I have dial-up Internet access. Can I still use AILALink Online?
Yes, you can. However, we have no control over download speeds or access speeds.
Do you offer any training?
We offer AILALink training on Wednesdays at 2:00 pm ET, if you're interested in learning more about the site's search capabilities. Just send an e-mail to ailalink@aila.org for a schedule of upcoming trainings. See also under the Trainings/Demonstrations tab for more information.
I travel a lot and I need to use AILALink when I'm in court and when the Internet is not available. What do I do?
AILALink Online has an offline version for those times when you cannot access the Internet and do not have a wireless card. The offline version is available now and is no extra charge for the primary subscriber. See below for information.
What is AILALink Offline?
AILALink Offline is the downloadable version of AILALink Online. Each subscriber receives one free download as part of a subscription. It can be downloaded to a desktop PC or laptop depending on whether you'd like to access it while on-the-go.
How do I download AILALink Offline?
You will find the link to the Offline download under the Options tab once you're a subscriber and you've logged-in to the AILALink website, www.ailalink.org. There are brief instructions included on the site for downloading the initial file, which is approximately 560 MBs; detailed instructions can be found on AILALink Online under AILALink Help.
How long does it take to download?
Downloading time depends solely on the speed of your online connection. For those still using a dial-up connection, we strongly urge you to upgrade your service for a better user experience and to facilitate a speedier and error-free download of AILALink Offline.
Once AILALink Offline is downloaded and installed, then what?
Once installation is complete, you will need to activate the license file that will allow you to open and use AILALink Offline. Upon opening AILALink Offline after activation, you will see the word "Offline" at the top of the screen in the blue bar.
How do I receive updates?
Periodic updates will be delivered via your online connection; these updates will be much smaller in size than the initial file, so time for downloading should be shorter. These updates will happen in the background while you are working on your computer or at any time during the day. They should not affect your use of the computer or the program.
Can I just subscribe to the Offline version?
No. Access to AILALink Offline is directly related to the currency of your AILALink Online account. Upon expiration of your account, the Offline version will cease to operate as well.
Can I download AILALink Offline to my Mac computer?
AILALink Offline is a Microsoft Windows-based product and may not be compatible with your computer. Some Mac models come bundled with an expansion card containing a Pentium or other Intel-compatible processor that lets you run DOS, Windows 3.1, or Windows 95 on a Macintosh. For other Macs, there are add-on solutions available, some of which can run Windows NT on a Macintosh. See www.MacWindows.com or other sites for more information. NOTE: AILALink Online does work with Mac computers.
